Integrate with Intercom
Hellonext for Intercom enables you to effectively capture customer feedback from Intercom.
- Hellonext for Intercom enables you to effectively capture customer feedback from Intercom.
- Feedback that is given by customers on an Intercom channel can be directly added to Hellonext.
Integrate Hellonext with Intercom
- Login into yourHellonext Organization.
- Select the “Integrations” tab from the Admin sidebar.
Click “Connect With Intercom” to connect hellonext with Intercom. Awesome, hellonext is now integrated with Intercom. 🎉
You can remove the integration any time by clicking on the “Disconnect From Intercom” button
Install hellonext on Intercom
- Login into your Intercom workspace.
- Navigate to Inbox.
- You’ll find the Details panel on the right side of Intercom. Click on Customize to modify the panel.
- You’ll find a list of Add-ons. Click hellonext to install it. If you can’t find it, click on “Get more in the App Store” to search Intercom’s entire inventory of applications.
- Now, click Done to complete the installation process.
Great! Now we can start using hellonext on Intercom. 🤟🏻
- Click on Submit feedback to load the form.
Type in the feedback requested by the customer along with an appropriate description.
Select a bucket to categorize the feedback that we are about to submit.
Click on Submit.
After successful submission, hellonext will display the link that the feedback that was submitted at.
Back on hellonext, the submitted feedback will now have a little ** Intercom ** tag in the sidebar. You can click on it anytime to take you to the conversation page on Intercom. It’s that simple!
🙌🏻 Managing feedback becomes a lot easier with hellonext & Intercom together.