Usually, when your user tries to submit a feedback, they are asked to login into Hellonext before they can do so. We following this workflow by default for the following reasons:

1. For the admins & managers to see who submitted the feedback;
2. To validate each and every feedback that is being collected in Hellonext;
3. Send the users email notifications about the feature going live in your product;

We understand that this might not be the ideal case for you. You might want to give your users even more freedom by allowing them to submit without having to sign-in. This is where Hellonext’s Guest Submissions come into picture.

Enabling guest submissions is quite simple. Just follow these steps:

1. Access your Admin Dashboard;
2. Click on Organization Settings;
3. Scroll down a bit, and you will see two options: Guest Votes & Guest Submissions;

Depending on your requirement, enable both guest votes & guest submissions or just one of these.

P.S.: We highly recommend you to always leave these options turned off. Any feedback without a name/email tagged to it is not a valuable feedback.