Advice and Answers from Hellonext

Sign Up On Hellonext

This section will show you how you can sign up and get a Hellonext account for your product.

Who should sign up for an account?

Ideally the product owner, customer care leader, or CEO should sign up for a Hellonext account. This is because whoever creates the account will need to know product details and the people who they will add to manage feedback.

After you sign up, you will be asked to create an organization. You will only be asked to provide the name as your product or service that you want to gather feedback for. The name you fill up here will be used to create your own custom subdomain, so choose wisely.

You can then add in your team and assign roles like “Admin” or “Member” to them. Each role has certain access privileges that help you manage feedback better.

How can I sign up for an account?

You can sign up for an account using the standard email and password. Alternatively you can use third party authenticators such as Google oAuth, Github oAuth or Apple oAuth.

Can I sign up using the mobile app?

Yes, you can use our Android and iOS mobile app to sign up. However to complete the onboarding process, you will have to use the web.

Walkthrough

Sign Up Using Email & Password

  1. Visit the homepage and click on the “Sign Up” button on the top right corner.

  1. Fill up your email and set a password.

  1. Verify your email address by clicking on the link sent to your inbox.

That’s it! You now have your very own Hellonext account.

Sign Up Using Google oAuth

  1. Visit the homepage and click on the “Sign Up” button on the top right corner.

  1. Choose the “Continue with Google” option.

  1. Choose the Google account you would like to associate your Hellonext account with.

That’s it! You now have your very own Hellonext account.

Sign Up Using Github oAuth

  1. Visit the homepage and click on the “Sign Up” button on the top right corner.

  1. Choose the “Continue with Github” option.

  1. Click on the green “Authorize” button at the bottom of the page.

That’s it! You now have your very own Hellonext account.

Sign In Using Apple oAuth

  1. Visit the homepage and click on the “Sign Up” button on the top right corner.

  1. Choose the “Continue with Apple” option.

That’s it! You now have your very own Hellonext account.