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Advice and Answers from Hellonext

Resetting your Account Password

This section will show you how you can reset your account password. This is relevant to those who created an account using the email & password option.

I used one of your oAuth options to create my account. Can I still reset my password?

Yes, your account password can still be “reset”. In this case, you will be able to login with email & password or your previous oAuth option.

I can’t find the “Reset Password” email.

If you’re using Gmail on the web, check your “Promotions” or “Updates” tab.

If you’re using any other client, check your “Spam” folder.

Walkthrough

  1. Visit the homepage and click on the “Sign In” button on the top right corner.

  1. Click on “Forgot password?” link which can be found to the left of the “Login” button.

  1. Fill up your email in the modal that pops up.

  1. Check your email inbox for a reset password link. Click on it.
  2. Reset your password by filling up the form.